Billing

Remember, always include your policy number on payments by check.

Some companies allow you to pay bills and check your balances directly either online or over the phone. Please have your policy number ready for better service.


  • Commerce Insurance: Customer Service-1-800-922-8276: 8-6 M-F, automated 24/7 except 9 PM Sunday to 4 AM Monday, Mailing address: 211 Main St, Webster, MA 01570, or pay on line.
  • Plymouth Rock: Customer Service – 866-353-6292 (M-F 8 AM -6 PM ET),
    Mail payments to: PO Box 856751, Louisville, KY 40285-6751, With online access you can also pay via debit, or credit cards or checking EFT
  • Safety Insurance: Customer Service – 800-951-2100 (M-F 8:15 AM – 4:30 PM ET), For payments w/o a stub: PO.Box 55089, Boston, MA 02205-5089. With online access you can also pay via debit or credit cards or checking EFT
  • Narragansett Bay Insurance Co.: 800-343-3375, option 3, between 8:30-4:30 M-F, mailing address PO Box 820,Pawtucket, RI 02862-0820
  • Patrons Group: A StateAuto Affiliate: 800-444-9950 x5118 (M-F 8 AM – 5:30 PM ET). You can also call a check, Visa or MC debit or credit card to StateAuto during their business hours. Mail payments to: StateAuto, PO. Box 182738, Columbus, OH 43218
  • MetLife Auto & Home: Policyholder Services: 800-422-4272 (M-F 8am-9pm, Sat. 9am-5pm) or, online with eService
  • MPIUA: Call Toll Free: 800-392-6108 *on-line payment available*
    (w/o payment stub): 2 Center Plaza, Boston, MA 02108-1904
  • Travelers: Call Toll Free: 800-252-2268 (7 AM ? 8 PM M-F ET), EPay
    CL & Specialty Remittance Center, Hartford, CT 06183-1008
  • The Hartford: Workers Comp: 800-962-6170
    (w/o payment stub): Attn Billing Dept., P. O. Box 5556, Hartford, CT 06102-5556
    For Certificates: Fax request to: 888-443-6112
    hartfordcommercial.nh@thehartford.com
    In your request, please include the named insured, the policy number, the certificate holder’s name & address and where to fax or e-mail the certificate
  • Norfolk & Dedham: 800-688-1825 x 7243, Mailing Address: PO Box 9109, Dedham, MA 02026
  • Ohio National: Customer Service – 888-366-6654 (M-F 8:30 AM – 5:30 PM ET) Mailing Address: PO Box 237, Cincinnati, OH 45201-0237
  • Premium Financing Specialists: 800-922-8195 (M-F 8 AM – 6 PM ET)
    *on-line payment available*
    100 North Parkway, Worcester, MA 01615
  • Prime Rate Premium Finance Corp.:800-777-7458
    Mailing Address:PO Box 100507, Florence, SC 29502
    24/7 payments available with account access approval.
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